Over the past couple of days Trust members have been emailing us their views on Season Ticket & Match Ticket prices. This was after volunteers from the Trust canvassed the views of fans outside the stadium prior to last Saturday’s match with QPR.
Now we want to give fans that are not members of the Trust who were not able to speak to us on Saturday an opportunity to send us their views.
Earlier this week the club carried quotes from Milan Mandaric stating that he would like fans to email the club with their views on Season Ticket prices & we applaud this direct consultation between the club & it’s supporters. However we would still ask that fans also continue to submit their views to us as these can be added to those already received so far.
We also ask fans emailing the club to consider also either forwarding their emails to us or copy the Trust into their email using the following email address mail@foxestrust.co.uk
Similarly fans completing the Trust survey can copy the email to the club using the following email address customer.relations@lcfc.co.uk
Below is the survey the Trust has been compiling over the past few days.
Please take a few minutes to email me at Nigel.Ritchie@foxestrust.co.uk with the answers that most closely reflect your views.
If you are a Season Ticket Holder please only complete Section 1
However if you are non-season ticket holder & purchase individual match tickets please only complete Section 2.
If you are fan who has not attended a home game for several seasons we would still like your views by completing the first part of Section 2.
The Trust will be producing an overall summary of our survey and presenting this to the club detailing views on both season & match ticket prices, the analysis will also be presented by age bracket as we continue to lobby the club to encourage attendance of the next generation of fans.
Survey follows….
Foxes Trust Season Ticket Survey – Section 1 (Season Ticket Holders)
1) Are you a Season Ticket Holder? (If No go to Q2)
1b) What Type of ST do you hold?
a) Adult b) Senior c) Young Adult d) U16’s
1c) If “c” or “d” above will you purchase an Adult ST when the time comes?
a) Yes, definitely “City ‘til I Die!” b) Probably, depends on how the team are doing! c) Would like to, but is too expensive d) No. It’s not value for money
1d) How long have had a ST?
a) Less than 3 years b) 3-5 years c) 5+ but less than 10 d) Over 10 years
1e) Did you purchase your ST before the end of last season to get the discounts on offer?
a) Yes b) No
1f) If Yes, Would you have purchased your ST without the discounts?
a) Definitely not b) Probably/Don’t know c) Yes
1g) Do you agree with the club policy of asking for ST renewals before the current season has finished?
a) No, they are taking us for granted b) Would prefer they didn’t but not unhappy about it/Don’t mind c) Yes, it helps the club budget for next season
1h) What were your main reason/s for buying a ST?
a) Cheaper/easier than buying individual match tickets b) To guarantee sitting in same seat with friends/family c) Equally, both of the above d) Other – Please state……………………………………………………………….
1i) Do you feel the value of your ST has been undermined & your loyalty taken for granted with the ticket offers the club has introduced during the season?
a) Yes. I feel let down & it will make me think twice about renewing next season b) It’s annoying, but would not put me off renewing next season. c) No. The club need to get as many fans in as possible
Finally, Please may we ask your age (approximate will do!)………………….
Foxes Trust Match Ticket Survey – Section 2 (Match Ticket Buyers)
2a) What is your main reason for not having a Season Ticket?
a) Too expensive, even though I would like to b) Standard of football for the price is not value for money c) Don’t attend enough games to make it worthwhile d) With the offers like “Fans Fixtures” doesn’t cost much more anyway. 2
b) How many City games at the Walkers Stadium have you been to this season?
a) Less than 5 b) 5+ but less than 10 c) 10+ but not all d) All
2c) Assuming not “d” above what, generally, would encourage you to come to more games?
a) Cheaper match ticket prices. b) A winning/entertaining team c) Equally, both the above. d A better atmosphere.e) Other – Please State…………………………………………………………………..
2d) How, generally, do you feel about City’s match ticket prices?
a) Far to expensive, if they were about £5 less I would come to a lot more games b) They are about the going rate for football these days, but should be a bit cheaper c) Good. The club need all the money they can to buy better players.
2e) In which part of the ground do you usually buy tickets for?
a) West Stand b) The Kop (South Stand) c) East Stand (Alliance & Leicester) d) Family Stand (North Stand) e) I sit in different areas for different games.
2f) What is the main consideration when you buy match tickets?
a) Generally go for the cheapest b) Where my friends/family sit c) Sit where there is a better atmosphere d) Facilities within the stand are better than the others e) Other – Please state……………………………………………………….
2g) How do you usually purchase your match tickets?
a) Book them online using the online booking system b) Send the Ticket Office an email c) By telephone d) In person at ticket office e) I’ve used a combination the above at different times.
2h) How would you rate that particular service? (If used more than one put the corresponding letter above against options below)
a) Very Good. Informative, easy to use & doesn’t take very long. b) On the whole good, but would be better if………………………………………… c) I get my tickets so it must be okay. d) Poor. I’ve had problems or the response has been slow. e) They haven’t got a clue. Needs a complete overhaul.
Finally, Please may we ask your age (approximate will do!)………………….