On Tuesday evening almost 100 people joined our online event on Zoom to get an insight into the survey results, and to find out what how the Trust is going to do to follow up the strength of feeling shown by supporters.
There’s already been reaction in the national media. Talk Sport went into some depth on Wednesday morning about the stark concerns of Leicester City supporters.
Supporters identified these key issues:
Senior Leadership
- Only 4% of supporters surveyed have confidence in the senior management to effectively manage the club day to day.
- Only 9% of them believe that the current owners of the club are doing a good job.
- 89% of supporters surveyed disagree that the financial management of the club has been good, and
- 93% of them want a refresh of senior management.
Team, Players and Management
- 88% of supporters surveyed disagreed that the club is performing well when it comes to player recruitment.
- 89% of supporters surveyed believe the club has made poor decisions when appointing and retaining managers.
Stadium and Matchday Experience
- Only 12% of supporters surveyed feel the atmosphere in the stadium during home games is lively and loud enough.
- With 82% of them feeling that chanting positively adds to their matchday experience.
Fan Engagement
- 77% of supporters surveyed are not feeling a strong connection to the club.
- Less than 8% of them feel that the club’s fan engagement is good.
- And only 4% of them feel that the club takes action on feedback given by the Fan Engagement Framework.
- 79% of supporters surveyed believe there should be fan representation on the Sanctions Committee that adjudicates supporter bans.
The five things the Trust will call on the club to do:
- Make changes to the Senior Leadership of the Club.
- Appoint a Director of Football with a proven track record of improving a club at the highest level and then communicate a clear strategy for improvement.
- Take steps to improve the matchday atmosphere and work with fan groups on how this should look.
- Review how fan engagement and communication works today and share visibility on decisions that are being taken based upon fan feedback.
- Ensure that there is fan representation on the Sanctions Committee.
We will be meeting with the Football Club on Friday and, shortly after that, we will publish the full results of the survey and release a recording of the entire online event to view
In the meantime,
You can view the full slide deck used for the Zoom event here –
You can see what Talk Sport have to say about LCFC fans reaction in the survey –
Fans demand board of EFL giants are replaced amid impending points deduction | talkSPORT
Jason Bourne on X (Formally Twitter) –
See our previous article about the Communication Void and how fellow relegated clubs Ipswich and Southampton have engaged with their fans, but LCFC seem incapable of doing so –
LCFC and the Communication Void (Part 2) – Foxes Trust
The Foxes Trust.